खोजी परिणाम
Search results: 3
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Case of the Complaining Customer (HBR Case Study and Commentary)
Shortly after installing a new computer system designed to provide quick and accurate service, the president of Presto Cleaner received an angry letter from a customer whose laundry had been lost by the system. The case study looks at the questions: How much service does a company or store owe a cus... थप
Language: ENGप्रतिलिपि अधिकार 1990 -
Intellectual Disability and Dementia: Research into Practice
by David Thompson • Philip Mccallion • Irene Tuffrey-Wijne • Heather Wilkinson • Chris Bigby • Noelle Blackman • Michael Splaine • Liam Wilson • Shahid H. Zaman • Karen Watchman • Evelyn Reilly • Niamh Mulryan • Moni Grizzell • Antonia Mw Coppus • Matthew P Janicki • Tony Holland • Andre Strydom • Karen Dodd • Mary Mccarron • Rachel Carling Jenkins • Teresa Iacono • Sunny Kalsy • Trevor Chan • Ken Courtenay • Nicolle Eady • Amanda Sinai • Nancy Jokinen • Susan Benbow • Leslie Udell • Tiina Annus • Andrew GriffithPresenting the most up-to-date information available about dementia and intellectual disabilities, this book brings together the latest international research and evidence-based practice, and describes clearly the relevance and implications for support and services Internationally renowned experts... थप
Language: ENGप्रतिलिपि अधिकार 2014 -
Alexander Memoirs, 1940–1945
After his first meeting with General Alexander in August 1942, Lieutenant-General Sir Brian Horrocks wrote that: By repute he was Winston Churchills fire brigade chief par excellence: the man who was always dispatched to retrieve the most desperate situations.Churchill was indeed in need of a fire ... थप
Language: ENGप्रतिलिपि अधिकार 1961