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Xerox Corp.: Leadership Through Quality (A)
Describes the "Leadership Through Quality" effort undertaken by Xerox in the 1980s. Includes the history of Xerox in the 1970s and its need to make major changes in quality by the 1980s. Most of the remainder of the case details the step-by-step process by which Xerox created and designed the strate... थप
Language: ENGप्रतिलिपि अधिकार 1989