Chatbot Research and Design
Synopsis
This book constitutes the proceedings of the 4th International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic.The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.
- प्रतिलिपि अधिकार:
- 2021 Springer
Book Details
- Book Quality:
- ISBN-13:
- 9783030682880
- Publisher:
- Springer International Publishing
- Date of Addition:
- 2021-03-18T07:04:15Z
- भाषा:
- English
- Categories:
- Usage Restrictions:
- This is a copyrighted book.