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The book is a personal narrative from the patient's perspective. Filled with practical advice, packed with humor and overflowing with appreciation, Marcus Engel encourages health care professionals to practice compassionate communication in all its forms.... More

Catastrophic injuries. Immediate and total blindness. An innocent young life shattered at the hands of a drunk driver. This is an unforgettable account of turning tragedy into triumph. With heart wrenching honesty, humor and insight, Marcus Engel guides us on a path to self-discovery. This comi... More

Work overload Constantly changing policies Increasing bureaucratic regulations These are just a few of the challenges health care providers face everyday; Challenges that limit the ability to provide excellent patient care. After being blinded and suffering catastrophic injuries at t... More

Marcus Engel presents everyday inspiration.... More

Ethnography by Design, unlike many investigations into how ethnography can be done, focuses on the benefits of sustained collaboration across projects to ethnographic enquiry, and the possibilities of experimental co-design as part of field research. The book translates specifically scenic design pr... More