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Creating a Customer Experience-Centric Startup: A Step-by-Step Framework (Business Guides on the Go)
This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. Th... More
Language: ENGCopyright: 2022 -
Nuclear Power Plants: The Third International Symposium on Software Reliability, Industrial Safety, Cyber Security and Physical Protection of Nuclear Power Plant (ISNPP) (Lecture Notes in Electrical Engineering #507)
This book is a compilation of selected papers from the 3rd International Symposium on Software Reliability, Industrial Safety, Cyber Security and Physical Protection of Nuclear Power Plants, held in Harbin, China on 15th–17th August 2018. The symposium discussed the status quo, technical advances an... More
Language: ENGCopyright: 2019 -
The Entrepreneurial Discovery Process and Regional Development: New Knowledge Emergence, Conversion and Exploitation (Regions and Cities)
There is a broad and long-standing debate on possible solutions to the regional vulnerabilities of globalisation. In 2014, the European Commission began implementing Smart Specialisation Strategy, a place-based strategy of growth, regional transformation and new industrial policy with collective ent... More
Language: ENGCopyright: 2019