Global Perspectives on Service Science
This contributed volume presents the experiences,challenges, trends, and advances in Service Science from Japan's perspective. As the global economy becomes more connected and competitive, many economiesdepend the service sector on for growth and prosperity. A multi-disciplinary approach to ServiceScience can potentially transform service industries through research,education, and practice. Offering a forum for best practices in Service Science within Japan, the volume benefits its audience by sharing viewpoints from a wide range of geographical regions and economies. The book is organized as follows: * Foundationsof Service Science and the service industry sector * Public/Privatesector partnerships, policies, trade in services, future prospects * Contributionsfrom science, social science, management, engineering, design as well asindustry sector perspectives * Road-maps,methodology, business development, strategies and innovative models,application of information technology, performance measures, and service systemdesign * Educationand workforce development * Casestudies from practice, research and educational community * FutureDirections in Japan This book includes three Forewords written by key leaders in Service Science: * Takayuki Aso(Ministry of Education, Culture, Sports, Science & Technology in Japan) * Yasuhiro Maeda(Director, Service Affairs Policy Division METI) * Norihisa Doi (Professor Emeritus, Keio University and Service Science, Solutionsand Foundation Integrated Research (S3FIRE) Program Officer, JST/RISTEX)
- 2016 Springer
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